Branch Manager

About the role

Wisdom Saving and Loan Cooperative is seeking a Branch Manager to join our team in Hawassa. JOB SUMMARY The Branch Manager is responsible for planning, organizing, directing, and controlling the overall activities of the branch office. S/he ensures efficient delivery of financial services, mobilization of savings, loan administration, member service improvement, and achievement of operational targets of the SACCO. The Branch Manager supervises branch employees, ensures compliance with cooperative policies and procedures, prepares branch performance reports, and promotes the growth and sustainability of the SACCO through effective leadership and relationship management with members and stakeholders. S/he is also responsible for monitoring financial performance, ensuring proper cash management, loan follow-up, and maintaining high standards of customer service and operational efficiency. MAIN DUTIES • Plan, organize and supervise overall branch operations • Mobilize savings and expand membership growth • Monitor loan processing, disbursement, and recovery activities • Ensure proper financial management and daily cash control • Prepare and submit operational and financial reports • Supervise branch staff and evaluate performance • Ensure compliance with SACCO policies, procedures, and regulations • Maintain strong relationship with members and stakeholders • Promote quality customer service and operational efficiency TERM OF EMPLOYMENT Permanent SALARY As per the company scale REQUIRED SKILLS • Communication • Problem-solving • Leadership HOW TO APPLY Interested applicants who meet the criteria should submit their updated CV and relevant credentials in person at the Wisdom SACCO Atote Branch Office. • Location: Nano Bunna Office Building (near Awash Bank Chambalala branch, Hawassa). • Application Period: Applications will be accepted starting October 19, 2026 (Tikimt 9, 2019 EC) for a period of ten consecutive working days.

Requirements

• Required Number: 1
• Reports to: Chief Executive Officer (CEO)
• Place of Work: Hawassa
• Qualification: Minimum BA Degree in Marketing, Business Management, Accounting, Finance, Cooperative Accounting and Auditing, Economics, Business Administration or related fields.
• Experience: Minimum of 1 year (2017 or 2018 EC graduate) preferably with SACCO, cooperative, microfinance, or banking institutions, and managerial experience.